92dodu Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 92dodu ("we", "us", "our", "92dodu") collects, uses, stores, shares, and protects personal data in connection with the operation of the 92dodu online casino and sports betting platform at https://92dodu.net (the "Platform"). It applies to all registered players, visitors, and any individual whose personal data is processed in connection with 92dodu services.

By registering an account on 92dodu or using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy forms part of your overall agreement with 92dodu and should be read alongside the Terms & Conditions and Responsible Gaming guidelines.

If you have questions about this Policy or wish to exercise any of your data rights, you can contact the 92dodu Data & Privacy team at any time by emailing [email protected]. Our team is available 24/7, with full staffing during Pakistan Standard Time (PKT, UTC+5) peak hours.

Personal Data We Collect

92dodu collects personal data through several channels: directly from you when you register or use the Platform, automatically as you interact with the Platform, and from third-party partners such as payment processors and identity verification services. The categories of data collected are outlined below.

We do not collect sensitive special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required to administer responsible gaming tools (e.g., self-exclusion requests may involve limited health-related disclosures, which are handled with heightened confidentiality protections).

How We Use Your Personal Data

92dodu uses personal data strictly for the following purposes. We do not use your data for purposes beyond those listed here without obtaining fresh consent or having a separate legal basis to do so.

• Account Management: Creating, verifying, and maintaining your 92dodu player account; processing your login; keeping account records accurate and up to date.
• Transaction Processing: Processing deposits and withdrawals in Pakistani Rupees (PKR) through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, USDT TRC20, and SadaPay; reconciling transaction records; issuing receipts.
• Identity & Age Verification: Confirming that you meet the 21+ age requirement and that your identity matches the details provided at registration, in compliance with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Platform Security & Fraud Prevention: Detecting and preventing fraudulent activity, multi-account creation, bonus abuse, and unauthorised access using IP analysis, device fingerprinting, and behavioural pattern monitoring.
• Responsible Gaming Administration: Maintaining and enforcing your deposit limits, session time controls, cooling-off periods, and self-exclusion settings; identifying patterns that may indicate problem gambling behaviour.
• Customer Support: Responding to your queries, complaints, and disputes; maintaining records of support interactions for quality and compliance purposes.
• Regulatory Compliance: Fulfilling obligations under applicable international gaming regulations and anti-money laundering frameworks, including reporting requirements where mandated by law.
• Platform Improvement: Analysing aggregated and anonymised gameplay and usage data to improve game performance, UI design, and the overall 92dodu player experience.
• Service Communications: Sending you transactional notifications related to your account (deposit confirmations, withdrawal updates, security alerts). Marketing communications are only sent where you have opted in.

Legal Basis for Data Processing

92dodu processes personal data on the following legal grounds, consistent with internationally recognised data protection principles:

• Contractual Necessity: Processing required to perform the contract between you and 92dodu — including account management, transaction processing, and game delivery — is carried out on the basis that it is necessary to fulfil our contractual obligations to you.
• Legal Obligation: Processing required to comply with applicable regulatory requirements, including KYC/AML obligations, age verification mandates, and reporting requirements imposed by the international gaming regulations under which 92dodu operates.
• Legitimate Interests: Processing carried out in the legitimate interests of 92dodu and its players — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where processing is based on your consent (for example, receiving promotional communications), you have the right to withdraw that consent at any time without affecting the legality of processing carried out before withdrawal. Consent withdrawal requests can be submitted to [email protected].

Data Sharing & Third-Party Disclosure

92dodu does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

• Payment Processors: Transaction data is shared with your chosen payment provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 network infrastructure) solely for the purpose of processing your deposit or withdrawal.
• Identity Verification Providers: Where 92dodu uses third-party KYC service providers to verify identity documents (such as CNIC or passport), your identity data is shared with those providers under strict confidentiality and data processing agreements.
• Game Content Providers: To deliver third-party games on the 92dodu platform, limited technical data (session tokens, bet records) may be shared with licensed game providers. Game providers do not receive your personal registration or financial data.
• Regulatory & Legal Authorities: 92dodu will disclose personal data to regulatory bodies, law enforcement, or courts where legally required to do so under applicable gaming regulations, AML legislation, or court order. 92dodu will not voluntarily disclose data beyond what is legally compelled.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 92dodu's business operations, player data may be transferred to a successor entity. Players will be notified of any such transfer in advance where practicable.

Payment Data & PKR Banking Privacy

92dodu is designed around Pakistani payment infrastructure. All transactions are denominated in Pakistani Rupees (PKR), and the platform integrates directly with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. The following specific privacy protections apply to payment data:

• 92dodu does not store full mobile wallet credentials (JazzCash or EasyPaisa account numbers in full) on 92dodu servers. Payment authentication is handled directly through the respective payment gateway.
• Bank account numbers (HBL, UBL, Meezan Bank) are stored in tokenised or partially masked form for withdrawal processing purposes only.
• USDT TRC20 wallet addresses are stored for withdrawal routing purposes and are treated as financial data under this Policy.
• All financial transaction records are retained in accordance with applicable regulatory requirements for anti-money laundering compliance. See Section 08 (Data Retention) for retention periods.
• If you contact 92dodu support regarding a payment issue, support staff are trained to verify your identity before discussing account financial data, and will never ask you to share full wallet credentials or banking passwords.

Cookies & Tracking Technologies

92dodu uses cookies and similar technologies (local storage, session tokens, pixel tags) on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function. These include session cookies that keep you logged into your account, security tokens that protect against CSRF attacks, and cookies that remember your language and display preferences. Essential cookies cannot be disabled without preventing Platform functionality.
• Analytics Cookies: Used to understand how players navigate the Platform — which pages are visited most frequently, where users encounter difficulties, and how overall Platform performance can be improved. Analytics data is aggregated and anonymised wherever possible.
• Fraud Prevention: Device fingerprinting and IP-based cookies are used to detect multi-account creation, bonus abuse, and suspicious login patterns. These are integral to platform security and responsible gaming monitoring.

92dodu does not use cross-site advertising or remarketing cookies. You will not see 92dodu advertisements on other websites based on your 92dodu activity. You can manage or delete cookies through your browser settings, though disabling essential cookies will impair your ability to use the Platform.

Data Retention

92dodu retains personal data only for as long as necessary to fulfil the purposes described in this Policy or to comply with applicable legal, regulatory, and compliance obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your account's active status plus a minimum of five (5) years following account closure, as required by AML/KYC regulatory obligations applicable to international gaming operators.
• Transaction Records: Financial transaction records (deposits, withdrawals, bet histories) are retained for a minimum of five (5) years from the date of the transaction, in compliance with anti-money laundering record-keeping requirements.
• Identity Verification Documents: CNIC, passport copies, and selfies provided for KYC verification are retained for five (5) years following account closure or the last transaction on the account, whichever is later.
• Support Communications: Customer support correspondence is retained for three (3) years from the date of the last interaction, for complaint resolution and training purposes.
• Analytics Data: Anonymised aggregated analytics data may be retained indefinitely as it cannot be used to identify any individual player.
• Marketing Consent Records: Records of your consent to or opt-out from marketing communications are retained for the lifetime of your account and for three (3) years after account closure.

When retention periods expire, data is securely deleted or irreversibly anonymised. You may request early deletion of your data in accordance with Section 10 (Your Rights), subject to overriding regulatory obligations.

Data Security

92dodu employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include:

• SSL/TLS Encryption: All data transmitted between your device and 92dodu servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when using the Platform.
• Password Security: Account passwords are stored using strong one-way cryptographic hashing. 92dodu staff cannot view your password. If you forget your password, a reset process is used rather than password retrieval.
• Access Controls: Access to personal data within 92dodu's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
• Two-Factor Authentication (2FA): 2FA is available to all 92dodu players and is strongly recommended. Enabling 2FA significantly reduces the risk of unauthorised account access.
• Penetration Testing & Security Audits: 92dodu's platform infrastructure undergoes regular security assessments to identify and remediate vulnerabilities.
• Incident Response: In the event of a data security incident that may affect your personal data, 92dodu will notify affected players and relevant authorities in accordance with applicable regulatory requirements and within required timeframes.

Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights regarding your personal data held by 92dodu. All requests can be submitted to [email protected] and will be acknowledged within 72 hours and actioned within 30 days.

Please note that certain rights — particularly erasure — may be limited where 92dodu is required to retain data under applicable AML/KYC regulatory obligations. In such cases, 92dodu will explain the specific legal basis for continued retention and restrict any use of the data beyond compliance purposes.

Children, Minors & Age Restriction

The 92dodu Platform is strictly intended for individuals aged 21 years and above. 92dodu does not knowingly collect personal data from individuals under the age of 21. Registration requires age confirmation, and accounts are subject to age verification through government-issued documentation.

If 92dodu becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all associated personal data will be deleted (subject to any regulatory data retention obligations), and any funds in the account will be returned to their source in accordance with 92dodu's underage account closure procedure.

International Data Transfers

92dodu operates under international gaming regulations and its infrastructure may involve servers and data processing systems located in multiple jurisdictions. Where personal data is transferred outside Pakistan, 92dodu ensures that appropriate safeguards are in place to protect your data in accordance with internationally recognised data protection standards.

Safeguards for international data transfers may include contractual data processing agreements with service providers, adherence to internationally recognised data transfer frameworks, and technical security measures that apply uniformly regardless of where data is processed. 92dodu will not transfer your data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate supplementary safeguards.

Amendments to This Privacy Policy

92dodu reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. The "Last Updated" date displayed at the top of this Policy will be revised upon each update.

For material changes to this Policy — particularly those that affect how we use your data or your rights — 92dodu will provide advance notice by posting a notification on the Platform and, where appropriate, sending an alert to your registered mobile number or email address. Continued use of the Platform following the effective date of updated Policy terms constitutes your acceptance of those changes.

If you do not accept amendments to this Policy, you should stop using the Platform and contact 92dodu support to request account closure. Where account closure is requested solely due to a Privacy Policy amendment, any balance in your account will be processed for withdrawal in the normal course.

Contact & Data Rights Requests

For any questions, concerns, or formal requests relating to this Privacy Policy or the personal data 92dodu holds about you, please contact the 92dodu Data & Privacy team:

When submitting a data rights request (access, rectification, erasure, portability), please include your registered 92dodu mobile number and the last four digits of a recent transaction for identity verification purposes. This helps us ensure that personal data is only disclosed or modified at the request of the legitimate account holder.

If you believe 92dodu has not handled your personal data in accordance with this Policy or applicable data protection law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.